A message from the president of Quadient Canada
Connections matter more than ever
On behalf of my colleagues across the country, I welcome you to our website. Our fully bilingual operation has proudly served Canadians since 1925 and our dedicated professionals remain committed to supporting our customers in all provinces and territories.
Our industry, like many, has experienced profound technological change since the turn of the millennium, and the rate of that change continues to grow exponentially. More than ever our customers are looking for reliable partners and dynamic solutions to manage and meet their own customers’ and stakeholders’ ever-changing requirements and expectations.
91% of our customers would buy from us again because we put you first with our:
- Canada-based customer service and distribution centres reach all parts of the country
- 90-second live call response
- Bilingual support across all functions
- No hidden fees and price-protected financial services
Premium technical support
- National service network in all major cities and local authorized dealers across Canada
- On-site response time guarantees
- First-call resolution 95% of the time
- Annual scheduled preventive maintenance visits and refresher training sessions