S.M.A.R.T. mailroom software

The ultimate shipping, mailing, accounting, reporting and tracking experience – all from a single dashboard.

Transforming mail and parcel processing

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Integrates with iX-3, iX-5 and iX-7 mailing systems

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Cloud based solution combines leading edge technologies to improve customer interactions and business processes

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User experience

Simple and intuitive navigation. Customize each user experience to meet the unique needs of your organization

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Powerful analytics

Generate detailed mailing, shipping and tracking reports and identify cost saving opportunities

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This best-in-class powerhouse shipping application provides the flexibility to print Canada Post approved shipping labels from any office or thermal label printer quickly and easily. Preparing shipments online provides you with access to Canada Post’s Solutions for Small Business program. It’s free to join and offers up to 40% off Canada Post shipping services.

With S.M.A.R.T. you can also: 

  • View carrier services and prices from one screen. S.M.A.R.T. will automatically compare carriers to identify the lowest cost or fastest delivery time, saving you money and increasing customer satisfaction on every parcel you send
  • Provide employees across your organization working in the office, at a different location or at home with ability to access parcel services and print shipping labels with desktop print
  • Establish potential cost saving opportunities and better organize deliveries for items with common dimensions or characteristics using multi-shipment mode
  • Create custom package types and favorites for frequently used boxes or envelopes to print a shipping label in the click of a mouse
  • Automatically verify that your destination address is up to date. Our address verification service is included at no additional cost
  • Send status updates to each recipient by email at any point in the delivery process


Take full control of your iX-Series and create an unparalleled user experience. S.M.A.R.T. takes all the features from a traditional mailing system control panel and applies them to an all-in-one interactive PC.

  • Large descriptive buttons and prompts make navigation a breeze.
  • The Rate Wizard simplifies the process of selecting the correct postal rate and class. With clear step-by-step instructions, the selection process has never been easier.
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S.M.A.R.T. accounting provides the tools you need to stay on top of postage spending. 

  • Automatically assign postage spending data to up to 3,000 unique accounts with scan and drop account allocation.
  • Create operators, assign accounts and set spending limits to accurately track spending activity for every letter and parcel. 
  • Assign accounts to desktop users to automatically allocate spending activity for parcel shipments completed inside and outside the office.


Easily produce informative reports on your mailing and shipping activities to make data consolidation and interpretation easier.

  • Generate postage expense reports by: service, carrier, account/department, operator, pieces processed, postage spent, defined or custom time periods – and more! 
  • Visualize reports using colorful charts or graphs and export your data in a variety of formats including .pdf, .csv, .xls & .html
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Always know when and where your items are with S.M.A.R.T. Tracking. 

  • Easily search for specific transactions, reprint labels and documents, cancel shipments, make manual adjustments and request refunds anytime.
  • View transaction details including tracking number, sent date, service, carrier, carrier charges, shipment surcharges, ship from and ship to addresses.
  • Access up to 13 months of transaction history. 
  • Keep your customers informed by providing delivery email alerts each step of the way.

Related products

iX-3 series mailing system

Practical small business solutions for sending letters and parcels.

iX-5 series mailing system

Offers flexibility and efficiency while maintaining job integrity every step of the way. Ideal for mid-level mail volumes.

iX-7 series mailing system

Postage payment solutions working at the speed of business. Built to excel in the most demanding mail centers.

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