Credifon FAQS What is Credifon? How do I check my account balance? How do I make a payment into my Credifon account? Why is my account on hold? Where can I get a copy of my statement? How can I update my bank details? How can I find my postage account number? How do I set up an email alert for low balance? I made a card payment for postage, where can I find the receipt? Does VAT apply to postage? How do I recredit my franking machine? What is the minimum amount of credit I can load onto my franking machine? How long does it take for a card payment to be available in my postage account? How long does it take for a BACS payment to be available in my postage account? I want to pay in arrears, how do I switch my account to Neofunds? MyQuadient Sign up or log back in to your customer portal. Visit MyQuadient Chat to us Chat to our virtual assistant or chat to us through Live Chat. Start chat Contact us Send us an email with your query or call us. Contact us