Help & support
Accounts & billing
Help with postage accounts, sending remittances, paying for postage and more.
From the 1st of January 2023, Royal Mail will no longer accept mail from customers who use standard (i.e. non-Mailmark) franking machines.
Royal Mail 1D Barcode FAQs
Royal Mail will be removing the use of coloured adhesive labels used for Special Delivery Guaranteed® and Royal Mail Signed For® products from November 1st, 2022.
Royal Mail International Cyber Incident January 2023
View our Royal Mail International Cyber Incident frequently asked questions.