Tariff change frequently asked questions What is Royal Mail tariff change? When do I need to install the new tariff? What if I don't update my machine with the new tariff? Will I be charged for an updated tariff? I am trying to download the new tariff file for my machine, however my download has failed Where can I get a complete list of Royal Mail prices? How do I know if my machine has been updated with the new tariff? How do I download the new tariff? MyQuadient Sign up or log back in to your customer portal. Visit MyQuadient Chat to us Chat to our virtual assistant or chat to us through Live Chat. Start chat Contact us Send us an email with your query or call us. Contact us