The desktop opener with mailroom speed and capacity

Robust letter opener for the office

With speeds of up to 400 letters per minute, the Quadient IM-19 letter opening machine saves time and speeds up the distribution of incoming mail.  Easy to use, with solid metal construction for ultra reliability. It handles mixed mail without pre-sorting, and opens a wide range of envelope sizes. Milling cutter technology precisely cuts each envelope to eliminate the problem of damaged documents.

Why choose the IM-19?

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Opens up to 400 mixed size letters per minute, much more than can be done manually

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Solid metal construction throughout. Has two motors for better performance and a longer life

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Mixed thickness separator ensures that only one envelope passes through the machine at a time, maximising separation and improving cut quality

reduce risk

Avoid damage

Milling cutter technology neatly removes up to 3mm of the envelope edge, protecting the contents from damage

mixed mail


Conventional letter openers can damage contents, the IM-19 uses an innovative method to neatly slit one side of the envelope, leaving contents pristine.

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The compact size of the IM-19 means you can use it where desk space is limited, and also makes it easy to move and store.

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Easy to use and ultra reliable, the IM-19 handles mixed mail without pre-sorting, and opens a wide range of envelope sizes. Its efficiency gives staff time to concentrate on more productive work.

computer user


Improve cash flow by processing payments more quickly. Orders can also be processed faster, which improves customer satisfaction and enhances your business image.


Envelope size  

260 x 330mm (10.2" x 13")


Up to 6mm (1/4”)

Theoretical speed

400 per minute

Duty cycle

20,000 per day

Noise levels  
Standby 63dB
Operating 78dB
System dimensions  
Length 710mm (28”)
Width 460mm (18”)
Height 335mm (13.5”)
Weight 36kg (79lbs)

IM-19 related products

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Protect your staff and premises

Electronic document management

Digitise documents to save time and space

Web Tracking System (WTS)

Monitor incoming parcel and mail delivery status

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