Consumers want to have channel choice and a cohesive experience in the communication they receive. They are also more inclined to pay extra for a good experience and to switch providers over a bad one.
You must be able to establish high value in your outreach and in a consistent manner, throughout the communication experience. Learn more about how to enhance your communications, now and in the future by attending this webinar.
Key takeaways include:
- Importance of the customer communication experience
- Role of print and digital (or both) communications
- Trends and preferences
Attend the third webinar in the “Future of Mail” series on Thursday, October 29th (8 AM PDT - 11 AM EDT - 4 PM BST - 5 PM CEST) - Print’s Place in a Digital World to discover how to maximize the use of print and digital communications.
Guest speaker Will Morgan of Aspire CCS will present the latest data and findings regarding the communications experience, draw conclusions and offer recommendations on how to communicate effectively.