Today's customers want a choice
Many of today’s customers are selecting digital as their preferred communication channel. Quadient Impress enables you to send customer communications through a variety of digital channels including a secure, branded portal, email, or text.
Evolve to multi-channel delivery
Businesses like yours are exploring new ways to speed up the delivery of essential communications to align with evolving customer preferences, drive faster customer response, and improve payment cycles. Learn how implementing digital delivery could help you modernize customer communications and give you a competitive edge.
Blend your hardware with software for full automation
Impress can be integrated with your folder inserter for complete control over your mail processes. Automate the entire mail prep process, reduce errors, and send out communications quickly and securely. Impress is a user-friendly, cloud-based platform that can be paired with your folder inserter to verify, in real-time, that each mail piece in a job has been completed.
Maximize the impact of each customer communication
Quadient Impress gives you the flexibility to prepare and send communications via different channels according to your customer's needs and preferences (print, digital, or both). Documents sent through Impress are automatically stored for easy retrieval, allowing your customers to self-serve and get answers faster than waiting on hold for customer service.
Track paper-based document delivery to ensure essential communications reach their intended recipient promptly and know when digital documents have been opened and read. Impress also offers customization features so you can match your company’s branding.
Speed up the mail delivery process and get paid faster
Impress speeds up the delivery of business-critical customer communications, facilitating a faster customer response and cycle. It makes it extra easy for your customers to receive, review, and search documents in a dedicated, secure, branded document portal. You can also save time by outsourcing your mailings to a Quadient facility. Save time and money long-term on postal costs and mailing supplies, all while accelerating your payment cycle.
Transitioning to digital delivery is important to remaining competitive and meeting client expectations.