What’s next in the evolution of communications?

Wednesday, Jul 27th 2022
Wireless network icon in front of business person using smartphone and laptop

The methods in which we communicate have changed; businesses are now operating in a very different world with a decentralized workforce. How we operate, strategize and communicate with customers is key to our future success. Long gone are the mass communications by fax or memo envelope, so what is to come?

We know print communication’s value continues for SMBs and customers, and that print communication is necessary for every communication strategy, but what we want to learn is how to use print communications effectively within a cohesive strategy.

On Thursday, October 21 at 11AM EST / 4PM UK / 5PM PARIS we are hosting a webinar entitled: How the hybrid workforce changed how we communicate, with our friends at IDC. The webinar will focus on communication strategy changes and include new bespoke research from IDC. 

Discussion topics include:

  • New trends in business operations and customer preferences
  • The importance of print communications in an outreach strategy
  • What communication type (digital or print) does best for which type of outreach (transactional, marketing, account management, etc.)

Our Guest Speakers:

Robert Palmer, IDC
Research Vice President, Imaging, Printing, and Document Solutions

Robert Palmer is Research Vice President with IDC's Imaging, Printing and Document Solutions team. He is responsible for written research, forecasts, and analysis in multiple practice areas covering managed print services, document solutions, business workflow automation and optimization, and hard copy transformation. Mr. Palmer's research also includes a particular emphasis on the office imaging channel and transformational strategies and technologies impacting the future of the office imaging market. 

Kevin O’Connor, Quadient
Vice President – Channel Marketing and Planning

Kevin O’Connor is the Vice President – Channel Marketing and Planning, working in both the global Mail Related Solutions (MRS) organization and the North America MRS Sales and Marketing operation.  He has been with Quadient for almost 12 years and has over 23 years of experience in various roles in the mailing and shipping industries.  Kevin’s primary responsibilities include Strategic Planning, Channel Marketing and Product Marketing, specializing in managing, marketing, and cross-selling mailroom solutions to businesses of all sizes.

We look forward to you joining the webinar on Thursday, October 21 at 11AM EST / 4PM UK / 5PM PARIS, register today: How the hybrid workforce changed how we communicate