Transactional mail remains one of the most stable and profitable areas of the print industry, but it is also one of the most complex. Transactional mail in highly regulated industries refers to recurring, high-priority communications such as bills, statements, claims, health records, and notices that often contain sensitive and private customer data. Clients in regulated sectors such as healthcare, finance, insurance, and government depend on it for essential customer communications that must be accurate, timely, and fully traceable.
This eBook examines how print and mail service providers (PSPs) can expand into high-margin transactional mail by modernizing production operations. It outlines the practical steps to achieve consistent accuracy, regulatory compliance, and operational efficiency. It presents real-life customer examples and outlines the steps required to enter this highly profitable, recurring-revenue opportunity.
